In order to create and expand your mobile security peer network, maintain the pulse of our customer base and to enhance our product feedback loop, CREDANT has created the following communication channels and offer them to you based upon your level of interest.

• Relationship Management: From the moment you become a customer, we want to ensure that you are well taken care of, that you understand how to get any help you need, and that you have a voice into CREDANT. Uniquely different from technical support engineers, our relationship managers provide business support to customers during and after implementation. They provide a single point of contact for getting you the information or answers you need, be it training, maintenance, online support systems, status on tickets, fixes releases or enhancements and even product roadmap information.

• Executive Sponsorship: We match a key executive within our company to a key executive within your organization to ensure an open and ongoing communication channel at the highest levels between our two companies.  We enjoy having this level of relationship with our customers and believe it helps us both to quickly resolve any high level concerns.

• Networking & Communities:These types of venues benefit not only our two companies but our industry as a whole. They provide you networking access to other customers, allow you to share and learn from the experiences of others, and are yet another opportunity for CREDANT to receive feedback on our products in a group setting.

• Customer User Groups are held annually in four regions.
• Customer Summit is held annually in Dallas Texas.
• Networking Opportunities at industry events such as the Gartner conference.

• Product Communications:  Keeping you up to date about our latest and upcoming releases and company news is very important to us. We have several vehicles by which we communicate and gather product requirements throughout the year.
• CREDANT Customer Support Newsletters is our technical newsletter which distributed four to six times a year depending on releases to our support database.
• CREDANT Communiqué is our high-level marketing newsletter distributed quarterly to all of our customers and prospects.
• Product Web Casts are slide presentations in a WebEx format which are scheduled two to four times a year, depending on releases.

• Customer Satisfaction Surveys: We would like to understand how you think we’re doing throughout the purchasing, implementation and on-going support cycles. From sales and deployment, to ticketing and maintenance, as well as product development, your thoughts are critical and these surveys are the most efficient way for us to understand and address the broadest spectrum of clients.

If you are interested in learning more about any of these programs, please contact us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Credant provides an end point security solution for protecting your privacy with privacy & file encryption software, disk encryption and laptop encryption.